If you have problems connecting to our streams, please follow these troubleshooting steps:

Confirm that you are running the current version of Windows Media Player.

The current PC Version is Windows Media Player 10
To find your current version, open Windows Media Player and go to Help - About Windows Media Player.
(On a PC, Windows Media Player is located in Start - Programs - Acessories- Entertainment.)

If you are running versions earlier than 9, please upgrade at:
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

The current Mac Version is Windows Media Player 9 for Mac OS X
Mac users should consult:
http://www.microsoft.com/windows/windowsmedia/player/mac/mp9/default.aspx

As the document indicates, Mac users may want to use Quicktime to view Windows Media streams. Check out the following:
http://www.microsoft.com/windows/windowsmedia/player/flip4mac.mspx

The following document details issues for Mac users:
http://www.microsoft.com/windows/windowsmedia/player/mac/mp9/readme.aspx

If there is a long delay or the player freezes in a "Buffering", "Waiting", or "Connecting" stage, you may have a firewall, network address translation, or other prohibitive network structure (common in DSL and cable modem systems).
On the Tools menu, click Options.
Click the Network tab.
Under Protocols, clear the UDP checkbox.
Set Use Ports Text Box to equal 550-9000.

If you receive a specific error message, on a PC, click on Start - Run and type mplayer2.
When the legacy media player opens, click on File - Open
Type in http://www.ampmedia.org/asx/public24.asx

We hope this document resolves any media player configuration difficulties. If you continue experiencing difficulties, please report problems to AMP .